YOUR QUESTIONS

YOUR ORDERS
What methods of payment are accepted on the site?

On the site, payment is made immediately at the end
of the order. Either by credit card (Carte Bleue, Amex, Visa or Mastercard), Paypal or Apple Pay.

How can I change or cancel my order?

If you wish to make any changes or cancel
, please contact us immediately at contact@maioparis.com.

Please note that if your order has already been processed and shipped, it will no longer be possible to modify or cancel it. In this case, you will be able to make a return or exchange once the order has been received.

I haven't received a confirmation email for my order. What should I do? 

Don't panic! First check your spam folder. If the e-mail isn't there
, write to us at contact@maioparis.com and we'll check the status of your order.

How can I track my order?

Once your order has been shipped, a confirmation e-mail with a tracking number will be sent to you.

How do I get my money back?

Please complete the return form and enclose it in your parcel. You have fourteen (14) days from the date of receipt of your order to return your jersey. The product must be returned in its original packaging (pouch with accessories, hygiene strips), in perfect condition, fit for resale, unused and with all accessories.
will be reimbursed within the legal time limit of 14 days from the date of retraction, provided that the item is returned to us.

What should I do if I encounter technical problems with the shopping cart or the checkout process?

If you encounter any technical difficulties while shopping, we invite you to contact our Customer Service, available Monday to Friday from 9am to 12:30pm and from 2pm to 5:30pm, either by email (contact@maioparis.com) or via our instagram account @maioparis

OUR PRODUCTS
How can I get personalized advice?

Our teams are at your disposal to guide you through your purchases.

Don't hesitate to contact us at contact@maioparis.com or via our instagram account @maioparis.

Where are swimsuits made?

Our jerseys are the fruit of meticulous work, combining
quality materials and exclusive designs.

Each piece is designed to combine comfort, elegance and durability, to offer you the very best for your moments in the sun. Conceived in the heart of Paris, our models take shape in
our workshop in Portugal.

What materials are swimwear made from?

MAIÔ Paris swimwear is made with a composition of 73% polyamide and 27% elastane.

How do I choose my swimsuit size and style?

If you have a pear-shaped silhouette (shoulders more
narrow than the hips), opt for 2-piece swimsuits with detailed tops that draw the eye upwards.

If you have an apple-shaped silhouette (shoulders and
bust wider than hips), opt for one-piece swimsuits that balance your figure by emphasizing your hips and minimizing your bust.

If you have an hourglass figure, opt for our
1-piece swimsuits that accentuate the waist.

How do I care for my swimsuit?

To keep your MAIÔ Paris swimsuit in perfect condition,
rinse it in lukewarm water after each use. For washing, use a delicate machine program and a protective net. Do not use bleach. Do not dry-clean
or tumble-dry. You can iron your swimsuit at
.               

What is the availability of a product?

When a product you wish to order is unavailable, we encourage you to return to our online store to check its availability, or to contact our customer service department to confirm whether or not your model is back in stock.           

How to choose your iconic MAIÔ in our online store?  

Finding your iconic swimsuit is easy in our online store.

Start by exploring our "our iconic" collection. Look at the details of each piece, like the distinctive ruffles and unique cuts. Consider your personal style and the occasion for which you'd like to wear it.

Please consult our detailed specifications to ensure a perfect fit.        

How to wear your MAIÔ all year round? 

MAIÔ Paris swimwear is designed for versatility and elegance, perfect for any season. In summer, wear them as a classic swimsuit to the beach or pool. In winter or on chilly evenings, pair them with elegant pants or a skirt for a sophisticated look. Don't forget to accessorize with jewelry or a chic jacket to transform your MAIÔ into an eye-catching evening outfit.

What is a shaping swimsuit?

A sheathing swimsuit is designed with materials that offer extra support to sculpt and smooth the figure. Our swimsuits aim to enhance the body's shape, offering a sheathing effect that can help create a more toned, slender appearance.

What results can I expect from wearing a sculpting swimsuit?

MAIÖ Paris sculpting swimwear is designed to offer extra support, creating a sheathing effect that can smooth and sculpt the figure. They are specially designed to enhance the body's natural curves, emphasizing the waist, hips and other key areas.

Some of our swimsuits are designed to give the illusion of a slimmer figure, especially around the tummy.

It's important to note that results may vary depending on the design of the swimsuit and how it fits.

Which swimsuit is right for small breasts?

For smaller breasts, swimsuit tops with details such as ruffles and frills can add volume. Bandeau styles or triangle tops are also good options. Opting for bright colors can also create the illusion of more volume...

What swimsuit to wear when your hips are small?

To emphasize more pronounced hips, opt for swimsuit bottoms with details such as gathers or eyelets. Scalloped cuts can also positively accentuate the silhouette. Choose attractive colors or shapes on the top to balance the silhouette while drawing attention upwards (ruffles, frills...).

Our high-waisted swimsuits can also be flattering by emphasizing the waist.

How do ruffles add flair to swimwear?

Ruffles add a playful, feminine touch to swimwear by creating movement and texture. On the top of the swimsuit, ruffles can give the illusion of volume, which can be advantageous for small breasts.

Ruffles often add an elegant aesthetic and can be used day or night.

What tips can you use to prevent bandeau swimsuits from slipping?

To prevent your bandeau swimsuit from slipping, here are a few tips:

1. Fitting correctly: Make sure the swimsuit fits snugly around the chest. It should be tight without being uncomfortable.

2. Use the strings: Our Aurora models are equipped with small removable strings, so don't hesitate to use them. Tie them behind the neck for extra support.

By combining these tips, you should be able to hold your bandeau swimsuit in place more effectively.

What accessories are essential for a swimsuit?

To accompany your MAIÖ Paris swimsuit, essential accessories include our INDIA short and long skirt, and the black Sophia Kimono. Add sunglasses, a beach hat, flip-flops, a matching bag and sunscreen for a complete, stylish beach experience.

Delivery and Returns
What are your delivery times and methods?

We offer several delivery options to meet
your needs. Details of delivery times and methods are available during the order process and on our Delivery page.

How do I return a product?

If you wish to return an item, go to
our returns portal and follow the quick and easy instructions.

Can I return an item I bought online?

For the time being, returns of items purchased online
must be made via our online returns portal.

Find us
Where else can you try on MAIÔ Paris swimwear and purchase items other than via the website?

You can also consult the list of our sales outlets
on our website, in the "Sales outlets" section.